UPS's packing tips
FEDEX's packing tips
Special instructions for Turntables
Here are a few fairly simple instructions for safely packing and shipping a unit to us for repair. Following these instructions will help ensure that your unit arrives intact without the shipping damage so often seen from too small of boxes or insufficient packing.
1. Most CD and DVD changers need transport screws. Check your owners manual and put in transport screws. If you don't have them and they are needed, either contact us or the manufacturer.
2. Pack the unit in the original factory packing material if possible. (Possible means that the box is in good condition and that the packing material inside is not crushed. Otherwise it will be insufficiently packed and may be easily damaged.) If you don't have the originals in good condition, you do have several options:
You can take your unit to a professional packing and shipping company such as UPS store. Or...
Measure unit (L X W X H) including feet, knobs and jacks. Find a box at least 6" larger than unit on all three sides.
Wrap your unit in bubble wrap (the tough kind with large bubbles) - two or three layers thick. Make sure to tape the bubblewrap so the unit is securely padded inside.
Put a couple inches of peanuts in the bottom of the box. Then put the wrapped unit into them. Stuff peanuts around the unit and tape the box firmly shut.
Another option to use is InstaPak ® or Foam-in-place (following the manufacturer directions for use.)
3. Remember to enclose the remote, shipping form and other required paperwork with your unit.
Send your unit to:
Audio Services ( email )
544 Central Drive, Suite 101
Virginia Beach, VA 23454
© 2011 All Rights Reserve