audio services

Shipping damage: the good, the bad, and the ugly

This is a good example of how not to pack your $1000 CD player. The only thing that was well packed was the remote and even then it wasn't that great. Factory boxes without their original material are too small in the first place and this player had no cushioning whatsoever around it. It appears it was probably dropped on its corner at some point in shipping which warped the entire faceplate of the unit and presumably did internal damage as well. Due to the packing, USPS probably refused the damage claim on this one.

This was how a large fifty pound Crown amp was packed. These bags do not hold up well under weight and they shift around so much that the amp ended up on the bottom of the large box unprotected, and with a bent rack ear. Luckily the bent rack ear was all that was damaged. This is why we say to tightly wrap these with bubble wrap and tape it. And combine it with peanuts!

The owners of this little 951 were lucky that it WASN'T damaged. Seriously, that's all the peanuts that were in there. DN-951s are tough but we've had badly damaged ones (where the entire faceplate was ripped off) from better packing. This needed a box about four inches longer and six inches taller.

One more note on 951s (and anything with vents/grilles): they should be bagged to keep peanuts or other styrofoam substances from getting through the grille and into the unit. It takes a very long time to clean them out with tweezers when the time could be spent fixing them.

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